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FAQ & Contact

  • What is our contact info
    Toronto, Canada Ph. 416 705 3700 e-mail
  • How do we ship and how long does it take?
    We use the postal service for all deliveries. If you live in the USA you will receive tracking info. Other locations are sent via airmail. Typical delivery time is between five and ten business days. We can not be responsible if your package is delayed due to customs.
  • Do we accept returns?
    Yes we do. If The Q UP will not fit your turntable you can return it for a full refund minus the original shipping cost. It would be very helpful to contact us and we might be able to talk you through installation before returning it. It has happened many times that through a quick call we can help get The Q UP to fit or help with an adjustment. PLEASE CONTACT US BEFORE RETURNING THE Q UP.

Meet the family

Take your home audio experience to the next level with our range of high-quality audio products. From speakers to turntable and accessories, we have most of what you need to create an amazing sound system for your home. Browse our collection today and discover the difference that quality audio can make.

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coming soon

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Equiptment Isolators
coming soon

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Pure copper cables
coming soon

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Audio Furniture
coming soon

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